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Return Policy

Online Order Returns (INDIA)

We hope you are happy with your purchase, but if not, you can return it back to us in its original and unworn condition within 14 days of receipt for a refund or an exchange.

 

Fragrance and underwear, once opened, cannot be refunded or exchanged.

 

You can request a return or exchange from our returns center.

 

Parcels are the customer's responsibility until they reach us, and a refund will not be given until we have received them. We recommend that you send your returns using a recorded or signed-for service post and that you retain proof of postage.

 

Refunds are normally processed within 7 working days, and all refunds will be made to the method of payment originally used when placing your order.

 

Unfortunately, we do not refund shipping costs. 

Online Order Returns (Rest of World)

We hope you are happy with your purchase, but if not, you can return it back to us, in its original and unworn condition, within 21 days of receipt for a refund or an exchange.

 

Fragrance and underwear once opened cannot be refunded or exchanged.

 

You can request a return or exchange from our returns centre

 

Parcels are the customer's responsibility until they reach us and a refund will not be given until we have received them. We recommend that you send your returns using a recorded or signed for service post and that you retain proof of postage.

 

For international returns, clearly label your parcel as 'RETURNED GOODS' to avoid further handling and customs fees. Failure to do so are the sole responsibility of the customer.

 

Refunds are normally processed within 7 working days and all refunds will be made to the method of payment originally used when placing your order.

 

Unfortunately, we do not refund shipping costs. 

 Duties & Taxes on DDP (Delivered Duty Paid)

 Duties & Taxes on DDP (Delivered Duty Paid) For refunds on duties and taxes please get in touch with our customer service team before submitting your return request. Unless the order has been marked as such we will be unable to refund any duties or taxes paid on the order. 

Our store address is:

Vesqin Fashion Company

Building No:700 Ward No: 1

Janatha Junction, Palayamkunnu P.O,

Thiruvananthapuram , Kerala 695146 INDIA

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